How to Use Nespresso Citiz? A Step By Step Guide

Greeting Fellows,

Facing struggles with your Nespresso CitiZ Coffee Machine? Don’t blame your abilities; we are here to help you out.

Coffee is not just a drink, it’s a mood. Your love for coffee becomes stronger when you can make your desired cup within no time. Strong brown flavors rich with freshness within the Nespresso capsules make you feel like nothing before. Just follow the simple steps to make your favorite coffee

Nespresso Citiz Parts

1. Coffee buttons Espresso and Lungo

2. Coffee Outlet

3. Capsule Container

4. Drip Base

5. Drip Grid

6. Lever

7. Lid\\

8. Water Tank

9. Drip Tray

Safety Precautions of Nespresso Citiz

Safety comes first, and nobody should take any leniency on it. A little malfunction can be life-threatening. Nespresso Citiz also demands safety not only for itself but also for your safety as well. If any calamity occurs, it will not only affect the brewer but can also engulf your happiness. So it’s better to care to avoid such things. Before using Nespresso Citiz, we recommend reading the Nespresso Citiz Safety precaution, which we provide in an easy way.

See Nespresso Citiz Safety Precautions →

How To Use Nespresso CitiZ for the First Time?

If you’re using the Nespresso Citiz machine for the first time, you don’t need to worry at all. Prepare your machine for brewing by following the steps below, and your machine will give good results:

CAUTION: Before using your CitiZ machine, read the safety precautions for Nespresso citiz to avoid the risk of fatal electric shock and fire.

Nespresso CitiZ First Time Use Instructions:

1. Rinse the water reservoir of your machine with soapy water  by taking it out of the machine and make sure that the machine should not be connected to the power supply.
2. Fill the water tank with fresh drinking water.
3. Place a large coffee mug or carafe (at least 34 oz (1 L)) under the coffee outlet of your machine that will catch the dirty water.
4. Plug your machine into the mains.
5. Select either the Espresso or Lungo button and press it to activate your machine
6. As you press one of the two buttons (Espresso or Lungo), the lights start to blink: the machine is heating up (This process will take 25 sec)
7. When your machine heats up, press the Lungo Button. It will rinse the machine.
8. The dirty water is collected in the container which you have placed under  the outlet of the machine.
9. Drain the dirty water in your sink
10. Again press the Lungo Button and drain the dirty water in the sink.
11. Again press the Lungo Button and drain the dirty water in the sink.
12. Now your Nespresso CitiZ is ready to brew a tasteful coffee.
13. Brew and enjoy

Related Content: How to Use A Nespresso Machine →

How To Make Espresso With Nespresso CitiZ 

Cautions: 

• Before starting the process of making coffee make sure your machine is clean and should not be connected to the mains.
• To avoid possible harm when operating the appliance, never lift the lever of your machine during operation.

Instructions:

1. Your water reservoir must be filled with freshwater.
2. Press either Espresso or Lungo button to activate the machine.
3. As you press one of the buttons (Espresso or Lungo) the lights blink for 25 seconds: meaning the machine is heating up.  
4. Pick the lever from the edge and lift it completely and insert your desired Espresso capsule. 
5. Now, close the lever and place an Espresso sized cup under the coffee outlet.
6. Press the Espresso (40 ml or 1.35 oz) button to start. Preparation will stop automatically. To stop the coffee flow or top up your coffee, press the Espresso button again.
7. Remove the cup from the coffee outlet
8. Lift and close the lever: This process will automatically eject the used capsule into the used capsule container.

Related: Nespresso Descaling Solution Review →

How To Make Lungo With Nespresso CitiZ 

It is the same process as I explained in “How to Make Espresso with Nespresso CitiZ” with a difference in the 6th step:

6. Press the Espresso (40 ml or 1.35 oz) button to start. Preparation will stop automatically. To stop the coffee flow or top up your coffee, press the Espresso button again.

1. Rinse and fill the water tank as I have described above. Heat up the machine by pressing Either Espresso or Lungo button.
2. Lift the lever and insert a Lungo capsule.
3. After inserting your favorite Lungo capsule and inserting a Lungo sized cup under the coffee outlet, you have to press the Lungo button instead of Espresso. It will make a 110 ml (3.72 oz) Lungo cup for you.
4. Remove your Lungo cup from under the coffee outlet
5. Lift the lever and close it to eject the used capsule in the used capsule containeS

How To Make Ristretto With Nespresso CitiZ

The Nespresso brand doesn’t list how to make a Ristretto in the Nespresso CitiZ manual, but if you’re a Ristretto enthusiast, don’t worry! We will tell you from our experience how to make Ristretto with your Nespresso CitiZ.

You should note that the Nespresso CitiZ only makes two volumes of drinks, one for Espresso and the other for Lungo. If you want to program the Ristretto on your Citiz machine, you have to select one of the Espresso or Lungo buttons. But keep in mind that the button you choose to program the Ristretto will give you Ristretto instead of Espresso or Lungo. Now it’s up to you whether you sacrifice Espresso or Lungo for Ristorto.

After programming the Ristretto you can get the following cup sizes from your Nespresso CitiZ,

Either:

• Ristretto
• Lungo

Or:

• Ristretto
• Espresso

That means in both cases you have to skip either the Espresso or the Lungo.

Instructions:

1. Turn your CitiZ “ON” by pushing Either Espresso or Lungo. Its lights will blink for approximately 25 seconds while the machine is heating up. When the lights remain steady it indicates the machine is ready for brewing.
2. Fill the water tank with fresh drinking water and insert your favorite Ristretto capsule.
3. Place a Ristretto sized cup under the coffee outlet
4. Press and hold either Espresso or Lungo button. 
5. Release the button once your cup is filled with Ristretto size. 
6. The Ristretto size is now stored.
7. The next time you press this button, your Citiz will serve you your favorite Ristretto.

How To Make A Double Shot of Espresso With Nespresso CitiZ

It depends on what kind of double shot you want to make. In my experience there are two types of double shot you can make with your Nespresso CitiZ. The first method is to brew the same Nespresso capsule twice:

1. Fill the water tank with fresh drinking water.
2. Turn your CitiZ “ON” by pushing Either Espresso or Lungo. Its lights will blink for approximately 25 seconds while the machine is heating up. When the lights remain steady it indicates the machine is ready for brewing.
3. Lift the lever and insert your favorite Nespresso capsule.
4. Place your desired sized cup for double shot under the coffee outlet
5. Now, you have to press the Espresso button.
6. Don’t remove your cup from under the coffee outlet nor eject the used capsule to the used capsule container.
7. Press the Espresso button again. Your CitiZ will brew the capsule twice.
8. Now, remove your double shot of Espresso cup from under the coffee outlet.
9. Lift the lever and close it to eject the used capsule in the used capsule container.

Note: The thing to note is that by brewing a Nespresso capsule twice this way, the coffee you get will be thinner, weaker, and less flavorful.

If you only want to brew the capsules twice with your Citiz machine, I would recommend using the Ristretto or Espresso button. If you use the lungo button for this purpose, the resulting coffee will be thinner, weaker and less flavorful.

How To Prepare A Large Cup Of Coffee With Nespresso Citiz?

If you are an avid coffee drinker and like to drink different sizes of coffee at different times, then Nespresso CitiZ can fulfill your passion very well. So, if you want a large cup of coffee you can make it with your Nespresso CitiZ by following the below steps:

1. When you are starting to prepare a large cup of coffee you should take enough water in the reservoir i.e not less than half liter.
2. Connect your Nespresso citiz with the power supply.
3. Place a large cup under the outlet so you can get your desired amount of coffee in your cup.
4. Insert your favorite Lungo capsule by opening the lever then close it.
5. Start the machine by pressing any of the Espresso or Lungo buttons. The lights will blink indicating the machine is heating up. It’ll take about 25 seconds then they remain steady. It indicates your CitiZ is ready for brewing.
6. Press either Espresso or Lungo button and keep it pressed until your desired amount of coffee is filled in your cup, then release the button.
7. In this way your large cup of coffee is filled. The machine will store your desired volume in its memory. For the next time, when you press this button, the machine will provide you coffee of your desired volume.
8. After getting your coffee, discard the capsule from the machine and don’t forget to disconnect the machine.

How to Use Milk Frother with Nespresso Citiz

If you want a mouth-watering feeling, use milk frother for your coffee recipes:

1. Clean your Aeroccino3 before the first use.
2. Attach the relevant whisk to your frother.
3. Fill milk frother up to one of the two «Max» level indicators. The lower «Max» is for cold milk and the upper  «Max» is for hot milk.
4. Place the lid on the Aeroccino. 
5. For a hot preparation, briefly press the button to start. The button will light up Red. It’ll take approx. 70-80 seconds to froth
6. For cold milk froth, keep the button pressed for approx. 2 seconds. The button will light up Blue. It’ll take approx. 60 seconds to froth.
7. Fill your coffee glass with milk and add some froth on the top.
8. Enjoy your amazingly, extremely delicious coffee by Nesspresso Citiz.

How to Use Nespresso Citiz After A Long Period of None-Use

If you are using Nespresso citiz after an extended period, you have to again read the given process of using and go through the steps again to easily follow the procedure to avoid any miss handling.

Caution: 

1. To use the machine after an extended period, you have to make sure that your machine is clean
2. To clean the machine, you can simply use fresh water to fill the reservoir, or you may take any mild cleaning agent.
3. Sometimes, residues of the last used coffee could be present inside, so this mild agent cleans your machine correctly.This mld agent can be prepared by adding any dish wash liquid or tablets in water, this is just cleaning  to remove any particles of the last use present in the machine and this is not for descaling .

Instructions:

1. Fill the water tank with the liquid and connect the machine to the mains.
2. Place a container that could be 1L under the outlet of the machine.
3. Press any of the( Lungo or the Espresso) buttons to start the machine.
4. This will take 25 seconds to heat up.
5. When the machine heats up, and the light blinks, press any of the buttons(Lungo or Espresso).
6. This will rinse the liquid from the machine; repeat this procedure 3 times to completely clean your machine.
7. Your machine is now ready to brew. 
8.  Enjoy your coffee.

How to Set Nespresso Citiz to Energy Saving Mode

Energy Saving Mode is a feature available on all Nespresso machines, including the Citiz, that aims to limit power consumption, so you can lower your electricity bills. Set the machine to energy-saving mode once; there is nothing more to do, and your CitiZ will automatically enter power-off mode after 9 minutes. Here is how to set your CitiZ machine to energy-saving mode:

First, you have to turn on the machine:

1. The Nespresso Citiz has two buttons, one for Espresso and the other for Lungo. To turn on the machine, you must press one of these two buttons, Espresso or Lungo.
2. But, you must simultaneously press both the Espresso and Lungo buttons to turn off the machine before the automatic power-off mode.

The above setting is not an energy-saving mode, so you cannot save energy with this setting. The question is, how can you change it?

1. Pressing the Espresso and Lungo buttons simultaneously will turn off the machine. Now press and hold the Espresso button for 3 seconds.
2. It will blink as soon as you press the Espresso button. Its blinking indicates the current setting.
3. If you want to change the setting, you must press the Espresso button: If you press the Espresso button once, your Citiz will power off after 9 minutes. And if you press the Espresso button one more time, your Citiz will turn off after 30 minutes.

How to Change Nespresso Citiz Energy Saving Mode from 9 to 30 Minutes?

When you hold the Espresso or Lungo button for 3 seconds the blinking of the light indicates that now you can shift it to energy saving mode either to 9 minutes or 30 minutes. If you press the Espresso button once, your Citiz will power off after 9 minutes. And if you press the Espresso button one more time, your Citiz will turn off after 30 minutes,you can choose your required time of energy saving mode.

How to Set Nespresso Citiz from Energy Saving Mode to Manual On/Off

Press the Lungo button for 3 seconds, and your machine will switch from energy-saving mode to manual on/off, You can easily set your Nespresso Citiz from energy-saving mode to manual on/off:

How To Prepare Coffee And Espresso With Nespresso Citiz?

When you are in the mood to make coffee with your Nespresso citiz, there are easy steps to follow,

If you use it daily, these steps are automatically on your fingers.

Tips:

1.  Always make sure of the quantity which you are preparing.
2.  There are two measurements of cups given: Espresso 40ml (1.35 oz) and Lungo is 110 ml (3.72 oz).

Instructions:

1. Fill the tank with fresh drinking water.
2. Connect the plugs to the mains to get the electric supply.
3. Insert your favorite Nespresso capsule inside the given place by opening the lever.
4. Close the lever for sure before starting the machine.
5. Place the cup of your desired volume under the outlet of the machine.
6. Start the machine by pressing any of the required Espresso or Lungo button
7. The machine will automatically turn off once the coffee is ready and your cup is full. 
8. If you want to stop in the middle for any reason, you have to again press any of the buttons given.
9. Remove the cup and capsule once you are done with the procedure.
10. These are the simple steps to make a tasteful and luscious coffee.

CAUTION:-Do not open the lever while it’s working.

NOTE:-The blinking of the coffee button could be pressed during heat up.

How To Program Water Volume On Nespresso Citiz?

If you are worried about how much water you have to take to make your coffee, you don’t have to worry; it’s an automatic machine, and just following the steps guide you in every aspect.

1. Just switch on the machine and wait to start it.
2. Fill the water tank with fresh drinking water.
3. Insert the Nespresso Original Line capsule of your requirement.
4. Place your desired volume cup under the outlet.
5. You must press the Espresso or Lungo button and hold it until your desired volume is filled in the cup, then release the button.
6. As it’s an automatic machine, the volume which you have selected this time is going to stored as a memory in the machine.
7. Next time you don’t have to bother, the machine will make the coffee of your required amount by itself.

How To Shift Nespresso Citiz To Emptying Mode

Empty the system before a period of non-use and for frost protection or before a repair.

It is not difficult at all to make your machine empty if you are going on vacation or you are planning to not use it for a couple of days. For the complete process follow the following steps.

Emptying mode instructions:

1. Connect your machine to the main.
2. Empty the water from the tank by just pressing both the Espresso and Lungo buttons together.
3. Open the lever and remove the used capsule from the capsule container then close the lever.
4. Again press both buttons together for 3 seconds. The machine automatically gets off.
5. Clean the used capsules and the drip tray.
6. This way, after emptying mode, your machine will get blocked for 10 minutes.
7. If you want to make coffee again, you have to wait for 10 minutes until the machine is blocked after emptying mode.

How To Reset The Nespresso Citiz To Factory Settings?

There are particularly some specific settings that must be given to every appliance whenever you purchase anything. Nespresso gives you some factory settings related to the making of the coffee, plus there are certain settings given which are for the energy saving mode and to set the water volume also, the following are the factory settings.

Nespresso Factory Settings:

1. Espresso cup:40ml.
2. Lungo cup:110ml.
3. Power off mode:9 min by pressing the Espresso button once.
4. Power off mode:30 min by pressing the Espresso button twice after blinking off the light.

Instructions:

1. Connect the machine to the main.
2. Make sure the machine is off.
3. Press and hold down the Lungo button for 5 seconds
4. LEDs will blink fast 3 times. It is the confirmation that the machine has been reset to factory settings.
5. After factory setting, LEDs will then continue to blink normally for 25 seconds, as the machine is heating up.
6. When the lights remain steady it is an indication that the machine is ready for brewing.
7. Brew your favorite Nespresso capsule and enjoy.

Note: There is a difference between light blinking. For factory settings the LEDs will blink fast 3 times and for heating up LEDs will blink normally for 25 seconds.

How To Descale The Nespresso Citiz?

Descaling is the process of removing that mineral buildup or remaining residue of the coffee during the preparation. The water you use for brewing coffee contains minerals, like calcium and magnesium, when this water passes through your Nespresso Citiz machine it eventually accumulates on its heating element as limescale. To remove this limescale from your Citiz you need descaling. Follow the below process to descale your Nespresso CitiZ.

Nespresso CitiZ Descaling Instructions:

1. Lift the lever and ensure there is no capsule in its place. Now close the lever.
2. Empty and clean the dripping tray.
3. Empty and clean the used capsule container. 
4. Add about half a liter of clean water to the water tank.
5. Add 1 Nespresso descaling liquid sachet to the water tank and stir it.
6. Don’t forget to place a container of 1 liter under the outlet of the machine.
7. Press either Espresso or Lungo button on the machine.
8. The lights will blink for 25 seconds to indicate the machine is heating up.
9. Then the lights remain steady, it indicates that the machine is ready for the next step.
10. Now enter the descaling mode and press both Espresso and Lungo buttons simultaneously for 3 seconds. 
11. Both the Espresso and Lungo LEDs will blink.
12. Now, press the Lungo button and hold it down until the water reservoir is empty.
13. Refill the water reservoir with the used descaling liquid you have collected in the container.
14. Repeat the process up to 4 to 6 times.
15. Empty and rinse the water tank, container, drip tray, used capsule container.
16. Refill the water reservoir with fresh drinking water.
17. Now, you need to rinse the machine.
18. Place the container under the coffee outlet
19. Press the lungo button and hold it down until the machine is empty.
20. Now, you need to exit the descaling mode. 
21. Press both the Espresso and Lungo buttons simultaneously for 3 seconds, this action exit the machine from the descaling mode.
22. Descaling is done.
23. The machine is now ready for use.
24. Fill the water tank with fresh drinking water.
25. Brew your preferred cup of coffee and enjoy.

When Should You Descale Your Nespresso Citiz?

The below table will show you the exact descaling frequency required for the optimum performance of your CitiZ machine. We have created this table on the basis of water hardness:

Water Hardness French Grade (fH)	Water Hardness German Grade (dH)	Water Hardness Calcium Carbonate (CaCO3)	Descale After
36	20	360 mg/l	300 Cups (40 ml or 1.35 oz)
18	10	180 mg/l	600 Cups (40 ml or 1.35 oz)
0	0	0 mg/l	1200 Cups (40 ml or 1.35 oz)

CAUTION:-The descaling liquid is harmful, so avoid contact with eyes or skin and make sure that it is out of reach of children. Descaling is necessary for the optimum performance of the machine. You must use  the Nespresso descaling kit available at Amazon and other online stores including the Nespresso Club. Any descaling product other than the Nespresso descaling kit can damage your machine.

How To Clean Nespresso Citiz?

It’s best to wash the removable parts of your Nespresso CitiZ daily (drip tray, used capsule container, water reservoir, drip tray, drip grid, and drip base) and the parts that are not removable (coffee buttons Espresso and Lungo, machine’s interface, coffee outlet, capsule container, lever, lid) clean them with a cloth. And brew a clean cycle at least once a month. This will help you to remove and prevent hard water minerals and calcium deposits from building up and causing your baby to perform poorly. 

Caution: Whenever you are planning to clean your machine, read out all the safety precautions given to avoid any kind of hassle. This is an electronic machine, so it requires extra care.

Caution:

1. Unplug the appliance from the main.
2. Never use any harsh cleaning chemicals.
3. Do not immerse the parts in water.
4. Avoid sharp objects.
5. Do not place the parts in the dishwasher as it is not dishwasher safe.
6. The blinking of the light could sometimes be due to a voltage issue.

Nespresso Citiz Cleaning Instructions:

1. Lift the lever and ensure there is no capsule in its place. Now close the lever.
2. Empty and rinse the water tank, container, drip tray, used capsule container.
3. Empty and clean the used capsule container, drip tray, water reservoir, drip tray, drip grid, and drip base.
4. Fill the water tank with fresh drinking water.
5. Because, it is just a cleaning process not descaling so you don’t need to add a Nespresso descaling liquid sachet to the water tank.
6. Don’t forget to place a container of 1 liter under the outlet of the machine.
7. Press either Espresso or Lungo button on the machine.
8. The lights will blink for 25 seconds to indicate the machine is heating up.
9. Then the lights remain steady, it indicates that the machine is ready for the next step.
10. Now, press the Lungo button and hold it down until the water reservoir is empty.
11. Refill the water reservoir with the used water you have collected in the container.
12. Repeat the process up to 4 to 6 times.
13. Cleaning is done.
14. The machine is now ready for use.
15. Fill the water tank with fresh drinking water.
16. Brew your preferred cup of coffee and enjoy.

What Is The Difference Between Cleaning And Descaling Of Your Nespresso Citiz?

When you brew a cleaning cycle on your Nespresso CitiZ it cleans the brew chamber, coffee outlet to eliminate the coffee oil residue to make better tasting coffee. On the other hand, the decaling cycle effectively breaks down the mineral scale on the heating element to extend the life of your CitiZ machine.

Nespresso Citiz Troubleshooting

Problem	Solution
If there is no light indicator.	➔Check your home’s electricity wiring: the mains, plug, voltage, and fuse. If they are all well, there is a problem in your CitiZ machine. Call the Nespresso Club.
If there is no coffee or water	➔First use: fill water tank with warm water (max. 55° C) and run through machine according to instructions under the heading “How to Use Nespresso CitiZ for the First Time”.
If there is no coffee or water	➔Check the water tank. If it is empty, fill it with fresh drinking water.
If there is no coffee or water	➔Maybe your machine needs descaling. See the “Descaling Instructions” under “How to Descale Your Nespresso CitiZ” and descale your machine if necessary.
If coffee comes out very slowly.	➔Flow speed depends on the variety of your pods. Sometimes when you’re using Nespresso reusable pods this problem can occur.
If coffee comes out very slowly.	➔Maybe your machine needs descaling. See the “Descaling Instructions” under “How to Descale Your Nespresso CitiZ” and descale your machine if necessary.
If your Citiz machine is brewing coffee that is not hot enough.	➔Preheat the cup before placing it under the coffee outlet..
If the capsule area is leaking (water in capsule container).	➔Don’t use a Nespresso reusable capsule. If you’re using a Nespresso OriginalLine capsule, position it correctly. However, if there is a leak, call Nespresso Club.
If there is irregular blinking.	➔Send your CitiZ for repair – If it is under warranty, you may contact the Nespresso Club.
If there is no coffee, just water runs out (despite the inserted capsule).	➔If your CitiZ is under warranty, you may contact the Nespresso Club.
If the jug of milk frother does not start.	➔Make sure if the jug is position correctly on a clean base. If it is, make sure Be sure the whisk is attached to the jug correctly.
If the quality of milk froth is not up to standard.	➔Be sure which milk you are using. Whole or semi-skimmed milk at refrigerated temperature (about 4-6° C) is best.
If the quality of milk froth is not up to standard.	➔Use the appropriate whisk and make sure the jug is clean.
If the quality of milk froth is not up to standard.	➔It is highly recommended all special enriched milks, powdered reconsti – tuted milks, or flavored milks are extremely harmful for your milk frother.
If there are Red Button blinking on your CitiZ milk frother.	➔ Maybe your milk frother is too hot. Rinse it under cool water
If there are Red Button blinking on your CitiZ milk frother.	➔ Maybe your whisk is missing
If there are Red Button blinking on your CitiZ milk frother.	➔ Maybe there is not enough milk. Fill milk frother up to one of the two «max» levels.
If your CitiZ frother overflows the milk.	➔Make sure you’re using the appropriate whisk and check the corresponding indicator level.

How To Contact The Nespresso Club?

 As for all the related problems, issues, step-by-step guide, and cleaning process, each and everything we have discussed earlier in detail, but Nespresso CitiZ’s useres are always our priority. Your ease is our essential concern. For anything you have in mind and need a discussion, you can contact your Nespresso authorized representative or Nespresso club by your “welcome to Nespresso” folder on your machine box or at Nespresso.com.

Disposal And Environmental Protection Of Nespresso Citiz

As Nespresso has designed the machine for the ease of their customers, not just to enjoy the taste but also to quickly dispose of  the contents of the machine. Nespresso claims that all the materials used either in the making or in packaging are eco friendly, it can easily be recycled. The appliances have EU Directives.

Nespresso Citiz Guarantee By Delonghi, Breville, Krups, and Magimix

Nespresso does not manufacture the CitiZ machine itself, but rather outsources to its manufacturer partners.

There are four types of Nespresso CitiZ coffee makers available in the market.

1. Breville Nespresso CitiZ
2. Delonghi Nespresso CitiZ
3. Krups Nespresso CitiZ
4. Magimix Nespresso CitiZ

Nespresso CitiZ made by all four manufacturers mentioned above give the same result. These machines may differ in price and materials but their external design is almost the same.

The warranty terms and conditions of all these CitiZ machines are also the same. More details will be provided in the machine’s manual when you purchase it, but here are the terms that are the same for Breville, Delonghi, Krups, and Magimix Nespresso CitiZ:

1. All manufacturers (Breville, Delonghi, Krups, and Magimix) warrant Nespresso CitiZ against defects in materials and workmanship for two years from the date of purchase for domestic use (or 3 months for commercial use).
2. During this period, Breville, Delonghi, Krups, and Magimix will, at their discretion, repair or replace any defective Nespresso CitiZ at no charge to the customer.
3. In the event that a Nespresso CitiZ or its accessory is repaired or replaced during the warranty period, the warranty for the repaired CitiZ will expire two years from the date of purchase of the original CitiZ, not two years from the date of repair.
4. Repairs to your Nespresso CitiZ resulting from consequential damage or any other damage or damage caused to property or person arising for any reason are not covered by the warranty from any manufacturer (Breville, Delonghi, Krups, and Magimix).
5. If you do not use the Nespresso CitiZ according to the instructions or your CitiZ becomes damaged due to accidental damage, misuse, tampering by unauthorized persons, improper maintenance, consumables or normal wear and tear, any Even manufacturer (Breville, Delonghi, Krups, and Magimix) won’t fix it.
6. You can only use Nespresso Brand Original Line capsules in your Nespresso CitiZ. Any other brand of capsules, Nespresso reusable capsules, or if you used Nespresso capsules with pre-ground coffee or hand-ground coffee beans, the manufacturer (Breville, Delonghi, Krups, and Magimix) will not repair it.

Tip: If you must use these items, do so after the two-year warranty.

How To Contact Nespresso To Repair Your Nespresso Citiz?

Nespresso machines are sold all over the world. If your Nespresso Citiz is damaged during the warranty period, you can contact the Nespresso Sports Club in your country to have your Citiz repaired. Below we have given the Nespresso contact numbers of different countries, you can contact them to get your Citiz machine repaired.

Nespresso Citiz Repair Services USA

Please call Nespresso Customer Service team 24/7 at 800-566-0571 and press option 4 for their complimentary assistance.

Nespresso Citiz Repair Services CA

Please call Nespresso Customer Service team at 1800-019-090 (toll-free everyday from 08.00 a.m. to 10.00 p.m)

Nespresso Citiz Repair Services UK

Call Nespresso on 0808 100 8844 for immediate troubleshooting assistance

Freephone number, available Monday to Friday, 8am to 6pm

Nespresso Citiz Repair Services Australia

Contact Nespresso Australia: 1800 623 033 

Nespresso Citiz Repair Services New Zealand

Contact Nespresso New Zealand: 0800 234 579

Coffee Aim’s Crux

Nespresso CitiZ is an extremely user-friendly way to replicate the coffee shop experience in the comfort of your own home. While it doesn’t make a true espresso, rather it makes “an impressively espresso-like drink,” useful when you don’t have access to a full-scale espresso machine or you want to brew your coffee in less time. You can enjoy lattes, cappuccinos, Americanos, and more Espresso-based drinks at your own home or office in just a few easy steps. Moreover, cleaning, descaling, and programming of this machine is pretty easy.

FAQs

How Do You Use Nespresso Citiz For The First Time?

Nespresso Citiz is a machine designed for the ease of pod coffee lovers, so they can get their premium taste at home or at their office in less than a minute. Rinse the removable parts of your machine, fix them at their place, fill the water tank, place your favorite capsule, and by pressing either Espresso or Lungo button heat up the machine. Press the Lungo or Espresso button and make your favorite coffee. For more information follow the steps we explained above in the article.

How Do You Make A Large Cup Of Coffee With Nespresso Citiz?

Place your favorite Lungo capsule in the machine, and by pressing either Espresso or Lungo button heat up the machine. Press the Lungo or Espresso button and keep it held down until your cup filled your desired volume. The Citiz will store this volume. Nex time press the button you have selected for a large cup of coffee and enjoy. For more information follow the instructions we explained above in the article.

What Are The 3 Buttons On Nespresso?

There are only two buttons on Nespresso CitiZ. One is for Espresso, and the other is for Lungo.

Which Button Do I Press On My Nespresso?

If you require a 40ml (1.35 oz) espresso, press the Espresso button and on the other hand you can press Lungo if your requirement is a more giant cup of 110ml (3.72 oz)

How to Turn off My Nespresso Citiz When It is Not in Energy Saving Mode?

When your CitiZ is not in energy saving mode, you must simultaneously press both the Espresso and Lungo buttons to turn off the machine. 

Read More Guides Of Nespresso Citiz From Coffee Aim

Nespresso Citiz Parts

How Do You Use Nespresso Citiz For The First Time?

How To Make Espresso With Nespresso CitiZ

How To Make Lungo With Nespresso CitiZ

How To Make Ristretto With Nespresso CitiZ

How To Make A Double Shot of Espresso With Nespresso CitiZ

How To Make A Large Cup Of Coffee With Nespresso Citiz?

How to Use Milk Frother with Nespresso Citiz

How to Use A Nespresso Citiz Machine After A Long Period of None-Use

How to Set Nespresso Citiz to Energy Saving Mode

How To Program Water Volume On Nespresso Citiz?

How To Shift Nespresso Citiz To Emptying Mode

How To Reset The Nespresso Citiz To Factory Settings?

How to Descale A Nespresso CitiZ

How to Descale Nespresso CitiZ with Vinegar

How to Clean Nespresso CitiZ

How to clean Nespresso CitiZ with vinegar

Read More About Nespresso Machines

Nespresso CitiZ & Milk	Nespresso Pixie	Nespresso Essenza Mini
The Bottom Line: Citiz is notable for its sleek design and 34 oz water tank, and it is the largest among mid-range OriginalLine Nespresso machines. Read more.	The Bottom Line: With a 19-bar high-pressure pump, Pixie is the best espresso maker for those who love an intense flavor and a memorable cup of espresso and coffee. Read more.	The Bottom Line: Possessing tremendous value, Mini is a single-serve and small espresso machine that is 3.2 inches wide and has a 5.1 lbs weight. Read more.
View CitiZ & Milk price on Amazon	View Pixie price on Amazon	View Essenza Mini price on Amazon
Nespresso Gran Lattissima	Nespresso Lattissima Pro	Nespresso Essenza Plus
The Bottom Line: With 9 prest beverages and a 44 oz water reservoir, Gran Lattissima delivers specialty drinks at the ideal temperature, topped with robust and dense crema. 17oz large milk container. Read more.	The Bottom Line: With a milk container of 16 oz, a water tank of 44 oz, an aluminum finish, and an intuitive touch screen, the Lattissima Pro is one of the luxury OriginalLine espresso machines. Read more.	The Bottom Line: With 4 preset brew sizes, a 34 oz water reservoir and a compact design, 4.7″ wide, Essenza Plus is a versatile and convenient espresso machine. Read more.
View Gran Lattissimaprice on Amazon	View Lattissima Proprice on Amazon	View Essenza Plus price on Amazon
Nespresso Creatista Pro	Nespresso Creatista Plus	Nespresso Creatista Uno
The Bottom Line: With a 68 oz water reservoir, and 16 oz stainless steel milk jug, the Nespresso Creatista Pro is one of the best coffee makers. Read more.	The Bottom Line: With 3 seconds fast heat-up time, 50 oz removable water tank, and intuitive swivel frothing arm Creatista Plus is a hassle-free espresso maker. Read more.	The Bottom Line: With an intuitive user interface, Swivel frothing arm, and 50 oz water tank, Creatista Uno complements the eyes of both coffee drinkers and design lovers. Read more.
View Creatista Proprice on Williams Sonoma	View Creatista Plusprice on Amazon	View Creatista Unoprice on Amazon
Nespresso CitiZ	Nespresso Inissia	Nespresso Lattissima Touch
The Bottom Line: Within a 25-second fast heat-up system, Citiz reaches the ideal temperature. After 9 minutes of inactivity, its automatic energy-saving function switches the machine off. Read more.	The Bottom Line: With 4.7″ width, 24 oz water tank & 10 used pods capacity, and sleek design, Inissia is one of the most affordable, compact, lightweight Nespresso machines. It is equipped with an ergonomic handle. Read more.	The Bottom Line: With 4.7″ width, 24 oz water tank & 10 used pods capacity, and sleek design, Inissia is one of the most affordable, compact, lightweight Nespresso machines. It is equipped with an ergonomic handle. Read more.
View Nespresso CitiZ price on Amazon	View Inissia price on Amazon	View Lattissima Touch price on Amazon
Nespresso Lattissima Plus	Nespresso Lattissima One	Nespresso U (Discontinued)
The Bottom Line: It is an OriginalLine machine with 6 preset beverages, an integrated frother, and a 44 oz water tank. Nespresso Lattissima Touch’s sleek and compact design, one-touch operation, auto-off feature, and 12 oz milk container capacity make this machine worth noticing. Read more.	The Bottom Line: The one-touch operation of Lattissima One allows you to brew barista-quality drinks (lattes, espresso, macchiato, etc.) in your home’s comfort. Moreover, it can easily fit on any kitchen countertop with a 6.1 “W x 12.8” D x 10.1 “H dimension. Read more.	The Bottom Line: With a 4.5″ width and 6.6 lbs weight, Nespresso U is a small, compact, and lightweight model. It has a sleek design, aluminum finish, 27 oz water reservoir, and allows you to brew 0.85 oz ristretto, 1.35 oz espresso, and 3.70 oz lungo in the comfort of your home. Read more.
View Lattissima Plus price on Amazon	View Lattissima One price on Amazon	View Nespresso U price on Amazon
Nespresso Prodigio (Discontinued)	Nespresso Expert (Discontinued)	Nespresso KitchenAid (Discontinued)
The Bottom Line: With an adjustable water tank (27 oz) and cup support, Nespresso Prodigio offers three programmable brew sizes and allows you to brew ristretto, espresso, and lungo in the comfort of your home. It is a compact (4.7″ width) and lightweight (7.0 lbs) model. Read more.	The Bottom Line: With 15” width, 37 oz water reservoir, and 10 lbs weight, Nespresso Expert is one of the premium models of Nespresso machines. It offers four brew sizes, Wi-Fi connectivity, a unique design, programmable brewing time, and ten spent capsule capacity. Read more.	The Bottom Line: With 8.3″W x 13.0″ D x 13.0″H dimension and 19.4 lbs weight, Nespresso KitchenAid is a hefty and durable espresso machine. It has a large 44 oz water reservoir and six programmable brew sizes. Read more.
View Prodigio price on Amazon	View Nespresso Expert price on Amazon	View Nespresso KitchenAid price on Amazon
Nespresso Creatista (Discontinued)	Nespresso Atelier (Discontinued)	Nespresso Gran Maestria (Discontinued)
The Bottom Line: The Nespresso Creatista machine by Breville, with its high-resolution display, provides an intuitive user interface that guides you through all aspects of coffee and espresso preparation. Read more.	The Bottom Line: It is one of the all-in-one OriginalLine machines that delivers nine coffee and milk recipes in the comfort of your home. The automatic milk frothing system, elegant design, and auto-off feature make it worth noticing. Read more.	The Bottom Line: It is one of the all-in-one OriginalLine machines that delivers nine coffee and milk recipes in the comfort of your home. The automatic milk frothing system, elegant design, and auto-off feature make it worth noticing. Read more.
View Creatista price on Amazon	View Atelier price on Amazon	View Gran Maestria price on Amazon
Instant Pod	Instant Pot	Mixpresso
The Bottom Line: Instant Pod is a dual pod plus machine compatible with single-serve k-cups, reusable K-cup pods, and all the stainless steel and plastic Nespresso OriginalLine pods (maybe regular or reusable). Read more.	The Bottom Line: Instant Pot coffee and espresso maker is a 2-in-1 single-serve coffee maker that brews coffee with K-cups or Nespresso capsules. It gives you complete control over your drink. Read more.	The Bottom Line: This Mixpresso capsule coffee maker is compatible with all OriginalLine Nespresso capsules. Its small, compact, lightweight, and exquisite design allows it to fit anywhere and make your life easier. Read more.
View Instant Pod price on Amazon	View Instant Pot price on Amazon	View Mixpresso price on Amazon
Nespresso Aeroccino4	Nespresso Aeroccino3	Nespresso Aeroccino Plus
The Bottom Line: With a 2.3 lbs weight and 7.08 x 7.08 x 8.26 inches dimensions, the Nespresso Aeroccino4 milk frother is one of the most convenient and versatile. It offers hot airy froth, dense foam, hot milk, and cold froth without a mess. Read more.	The Bottom Line: With 1.87 lbs and 3.9 x 3.9 x 7.2 inches, stainless steel Nespresso Aeroccino 3 gives perfectly delicious 4 oz hot or cold froth and 8 oz hot milk. The frother quickly heats up to 160-170 degrees Fahrenheit and gives better frothed. Read more.	The Bottom Line: With a modern design and plastic finish, the Stainless chrome Aeroccino Plus milk frother is an older version designed by Nestle Nespresso. It has a 120V power source and weighs only 2.65 pounds, so it is easy to move it all around. Read more.
View Aeroccino4 price on Amazon	View Aeroccino3 price on Amazon	View Aeroccino Plus price on Amazon
Nespresso Aeroccino3 and  4	All Nespresso Machines	All OriginalLine Machines
The Bottom Line: The Aeroccino milk frother is a series of electric milk frothers by Nespresso that is compatible with capsule espresso machines. Their line-up includes Nespresso Aeroccino Plus (discontinued), Aeroccino3, and Aeroccino4 (new addition). Read more.	The Bottom Line: Nespresso models come in two types: Original machines, which are compatible with Nespresso OriginalLine and third-party capsules. Vertuo machines are compatible with Nespresso VertuoLine capsules. Read more.	The Bottom Line: We have well-developed more than 23 best Nespresso machines in the lab; we have produced one cup of each size that can be made with these espresso machines by using the Nespresso brand and third-party capsules, including espresso and lungo. Read more.
View Aeroccino3 and 4 price on Amazon	View all Nespresso Machines price on Amazon	View all OriginalLine Machines price on Amazon

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